Returns

Cincinnati Watch Company will refund your purchase within 14 days, provided the watch is still in the original packaging, bracelet un-sized, original stickers in place, and in perfect condition. We cannot refund custom work, like custom laser engravings.

To return a purchase, contact: returns@cincinnatiwatch.com

Buyer is responsible for return shipping.

If you purchased the watch online, the only return method is via the mail.

Once we inspect the watch and accept the return, we issue a full refund for the watch and the original shipping paid.